I simplify complex challenges and turn them into elegant design solutions that balance user needs with business goals — across fintech, healthcare, fitness, and beyond.
Previously worked with
Hi, I'm Mohammad — a Lead UX/UI/Product Designer based in Sydney, Australia with over 15 years of experience creating intuitive, user-centred digital experiences.
With a background in Software Engineering and Artificial Intelligence, I bring a multidisciplinary approach to problem-solving. I've led cross-functional teams through the entire product lifecycle — from ideation to launch — delivering standout results in fintech, healthcare, fitness and sports.
A modular payment framework for Qantas Digital — analysing the current state of the payment page to define a cohesive, omni-channel payment experience across web, mobile, and IoT touchpoints.
Role: Experience Designer · Qantas
A one-stop destination for CBA customers to book flights, hotels, car rentals, and activities — and manage travel insurance — all within the CommBank app.
Role: Experience Designer · Commonwealth Bank
Created and presented a new Click to Pay-powered checkout experience for 80+ merchants in Australia and worldwide, collaborating with merchants' solution architects and design teams to deliver a seamless, agreed-upon checkout process.
Role: Experience Designer · Mastercard
Central platform empowering brokers to efficiently manage their pipelines, track application SLA response times, and monitor their personal performance.
Role: Experience Designer · NAB
Designed resimacassetfinance.com.au for two completely different user groups — direct customers and brokers — with a dedicated broker portal and clear CTAs for each audience.
Role: Lead Experience Designer · Resimac Group
A comprehensive homeownership companion guiding new and existing NAB customers from saving for a deposit through loan application to managing an active mortgage — all in one place.
Role: Experience Designer · NAB
Designed and delivered an online mortgage management platform for 50,000+ Resimac Group customers — enabling 24/7 loan management and fund transfers via web and app.
Role: Lead Experience Designer · Resimac Group
Enables financial advisors to submit a loan on their customer's behalf in seconds and manage their workflow anywhere, anytime.
Role: Experience Designer Consultant · Resimac Group
Designed the online presence for a new non-bank lending brand under Resimac Group — with clear audience journeys, loan rate discovery, and a pre-approval experience that takes seconds.
Role: Lead Experience Designer · Resimac Group
The Digital Mortgage Platform is an end to end solution for home loan applications — helping customers across St.George, Bank of Melbourne and BankSA receive conditional approval within a day.
Role: Experience Designer · St.George Bank
Saving Habit encourages customers to set up a recurring payment to their savings account or open a new one — turning the intention to save into an automatic, sustained behaviour.
Role: Lead Experience Designer · Westpac
Social Fitness helps people find others interested in the same fitness activity and agree on a time and place — so they can spend less time coordinating and more time moving.
Role: Lead Experience Designer
The online mortgages program helps customers to receive a pre-approval in minutes. It's a one stop shop to find the right mortgage product, apply for a home loan and follow up your case progress.
Role: Lead Experience Designer · Resimac Group
Commonwealth Bank · Contract
Led UX design for CBA's Travel Hub initiative — enabling customers to book flights, hotels, and rental cars, and activate travel insurance all in one place.
Mastercard · Contract
Enhanced the checkout experience for merchants across Australia and globally by integrating Mastercard's Click to Pay payment technology.
NAB · Contract
Led end-to-end design for the Broker Commission Workbench, replacing legacy systems and streamlining the Commission Ops team's query resolution process.
Resimac Group
Directed design and execution of customer experience across all digital touchpoints for multiple financial brands including homeloans.com.au and Resimac Asset Finance.
Westpac
Delivered multi-branded banking features including Digital Mortgages, PayID Payments, Customer Pricing Platform, and Worldwide Wallet in partnership with Mastercard.
Racenet.com.au
Led design and implementation of the customer experience for Racenet, successfully delivering the new platform to over 8 million unique users.
Academy Xi
Design Thinking, Research, User Interviews, Wireframing, Prototyping, Usability Testing.
Amirkabir University of Technology
Machine Learning, Evolutionary Algorithms, Image Processing, Machine Vision, NLP.
Sadjad Institute of Technology
Software Design Life Cycle, System Design, Database Design, Programming.
Have a project in mind or just want to chat? I'm based in Sydney, Australia and always open to new opportunities and collaborations.
