I simplify complex challenges and turn them into elegant design solutions that balance user needs with business goals — across fintech, healthcare, fitness, and beyond.
Previously worked with
Hi, I'm Mohammad — a Lead UX/UI/Product Designer based in Sydney, Australia with over 15 years of experience creating intuitive, user-centred digital experiences.
With a background in Software Engineering and Artificial Intelligence, I bring a multidisciplinary approach to problem-solving. I've led cross-functional teams through the entire product lifecycle — from ideation to launch — delivering standout results in fintech, healthcare, fitness and sports.
A modular payment framework for Qantas Airline — analysing the current state of the payment page to define a cohesive, omni-channel payment experience across web, mobile, and IoT touchpoints.
Role: Experience Designer · Qantas
A one-stop destination for CBA customers to book flights, hotels, car rentals, and activities — and manage travel insurance — all within the CommBank app.
Role: Experience Designer · Commonwealth Bank
Created and presented a new Click to Pay-powered checkout experience for 80+ merchants in Australia and worldwide, collaborating with merchants' solution architects and design teams to deliver a seamless, agreed-upon checkout process.
Role: Experience Designer · Mastercard
Central platform empowering brokers to efficiently manage their pipelines, track application SLA response times, and monitor their personal performance.
Role: Experience Designer · NAB
Designed resimacassetfinance.com.au for two completely different user groups — direct customers and brokers — with a dedicated broker portal and clear CTAs for each audience.
Role: Lead Experience Designer · Resimac Group
A comprehensive homeownership companion guiding new and existing NAB customers from saving for a deposit through loan application to managing an active mortgage — all in one place.
Role: Experience Designer · NAB
Designed and delivered an online mortgage management platform for 50,000+ Resimac Group customers — enabling 24/7 loan management and fund transfers via web and app.
Role: Lead Experience Designer · Resimac Group
Enables financial advisors to submit a loan on their customer's behalf in seconds and manage their workflow anywhere, anytime.
Role: Experience Designer Consultant · Resimac Group
Designed the online presence for a new non-bank lending brand under Resimac Group — with clear audience journeys, loan rate discovery, and a pre-approval experience that takes seconds.
Role: Lead Experience Designer · Resimac Group
The Digital Mortgage Platform is an end to end solution for home loan applications — helping customers across St.George, Bank of Melbourne and BankSA receive conditional approval within a day.
Role: Experience Designer · St.George Bank
Saving Habit encourages customers to set up a recurring payment to their savings account or open a new one — turning the intention to save into an automatic, sustained behaviour.
Role: Lead Experience Designer · Westpac
Social Fitness helps people find others interested in the same fitness activity and agree on a time and place — so they can spend less time coordinating and more time moving.
Role: Lead Experience Designer
The online mortgages program helps customers to receive a pre-approval in minutes. It's a one stop shop to find the right mortgage product, apply for a home loan and follow up your case progress.
Role: Lead Experience Designer · Resimac Group
Qantas Airline· Contract
Led the UX/UI design for the Qantas Payment Widget and Payment Page within the new Prima booking experience. The widget is being developed as a white-labelled payment solution for use across multiple Qantas digital products and touchpoints.
Commonwealth Bank · Contract
Led UX design for CommBank's Travel Hub, enabling customers to book flights, hotels, rental cars, and travel insurance all in one place within the CommBank app.
Mastercard · Contract
Improving checkout payments for merchants worldwide through Mastercard's Click to Pay integration.
NAB · Contract
Led the end-to-end design of a new platform for the Commission Ops team, replacing legacy systems and streamlining query resolution and response efficiency.
Resimac Group
Led customer experience design across digital platforms for multiple Resimac Group brands.
Westpac · Contract
Led end-to-end design across digital platforms including Digital Mortgages, PayID Payments, Customer Pricing Platform, and Worldwide Wallet in partnership with Mastercard.
Racenet.com.au
Designed and delivered multi-brand tracking features and the full customer experience for Racenet, reaching over 8 million unique users.
Princeton Digital · Contract
Device Technology
Active Media Group
Avid Explore Academy
Academy Xi
Design Thinking, Research, User Interviews, Wireframing, Prototyping, Usability Testing.
Amirkabir University of Technology
Machine Learning, Evolutionary Algorithms, Image Processing, Machine Vision, NLP.
Sadjad Institute of Technology
Software Design Life Cycle, System Design, Database Design, Programming.
Have a project in mind or just want to chat? I'm always open to new opportunities and collaborations.
